Privacy Policy
Effective Date: February 17, 2026
1. Introduction
Welcome to Chronyte. We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media scheduling platform.
2. Information We Collect
2.1 Account Information
When you create an account, we collect your email address and authentication credentials (managed securely through Supabase Authentication).
2.2 Connected Social Media Accounts
When you connect social media accounts (Facebook, Instagram, X/Twitter, LinkedIn), we collect and store:
- OAuth access tokens and refresh tokens (used to post on your behalf)
- Your social media user/page IDs and usernames
- Page names and associated metadata
2.3 Content You Create
We store the content you create and schedule through our platform, including post text, uploaded images and videos (stored via Cloudinary), scheduling times, and template data.
2.4 Usage Data
We may collect basic usage analytics such as pages visited, features used, and error logs to improve our service.
2.5 Support and Dispute Requests
When you contact us, we store the contact details, request category, subject, message, related references, account association when signed in, and limited anti-abuse metadata needed to respond and protect the form from spam.
3. How We Use Your Information
We use your information to:
- Provide and maintain the scheduling service
- Publish posts to your connected social media accounts at your scheduled times
- Generate AI-powered content, images, prompt suggestions, and audio transcriptions using OpenAI
- Send you service-related notifications
- Improve and optimize our platform
- Comply with legal obligations
4. Third-Party Services
We integrate with the following third-party services:
- Supabase — authentication and database storage
- Cloudinary — media file storage and delivery
- Meta (Facebook/Instagram) Graph API — social media posting
- X/Twitter API — social media posting
- LinkedIn API — social media posting
- OpenAI — AI content, image, prompt, and audio-transcription processing
- Resend — transactional email and support-request notifications
5. Data Storage and Security
Your data is stored securely using Supabase (hosted on AWS infrastructure). We implement industry-standard security measures including encrypted connections (HTTPS/TLS), row-level security policies, and secure token storage. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.
6. Data Sharing
We do NOT sell, rent, or trade your personal information. We only share data with third-party services as described in Section 4, and only as necessary to provide the scheduling service. We may disclose information if required by law or to protect our rights.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Disconnect any linked social media account at any time
- Export your data upon request
8. Data Retention
We retain your data for as long as your account is active. When you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or legitimate business purposes.
9. Cookies
We use essential cookies for authentication and session management. We do not use third-party tracking or advertising cookies.
10. Children's Privacy
Our service is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy, email support@codemantixcollective.com or call +234 812 312 1369.